Alex Parker

Technical Writer & Seasoned IT Professional

Broad experience on domestic and international software development projects.

These four photos are stock photos from unsplash.com. Going clockwise from upper right photographers are: 1) Marvin Meyer, 2) Daria Nepriakhina, 3) Kaleidico, 4) Brett Jordan

Professional Experience

  • Community College of Denver
    • Adjunct Instructor, Computer Information Systems Department
      • 2024 – Present
        • I teach Introduction to PC Applications. My curriculum includes Microsoft Access, Microsoft Office, and a broad introductory overview of the information technology field. My work includes creating lesson plans and lecture materials for my course.
  • Alexander E. Parker, LLC
    • Owner
      • 2023 – Present
        • UX Designer, UX Writer, Technical Writer, Web Developer, Accessibility Analyst, Data Quality Analyst, and Business Analyst
  • University of Colorado at Denver
    • Technical Writing Program
      • 2022 – 2023
  • Wells Fargo
    • Technology Business Systems Associate, AVP - Technical Writing SME
      • 2019 – 2021
    • Business Systems Consultant V
      • 2015-2019
    • Security Analyst
      • 2015
    • Requirements Analyst
      • 2012 – 2015
    • QA Tester
      • 2009-2012
    • Data Quality Analyst
      • 2006-2009
  • StorageTek (Now Oracle)
    • Senior Business Process Consultant
      • 2003 - 2006
  • Previous Experience Prior to 2004
    • Sun Microsystems (Now Oracle)
      • IR Business Technologist III/System Analyst
    • GS2.NET, Incorporated
      • Director of Web Services/Senior Solutions Engineer
    • US West Communications (Now Lumen Technologies)
      • Software Engineer
    • University of Colorado Denver – College of Business
      • UX Designer & Writer | Web Developer | Computer Lab Manager | Computer Lab Advisor | Office Staff | Graduate Student Advisor

Skills

Photoshop, Adobe Fonts, and Adobe Acrobat
80%
HTML
100%
CSS
60%
SQL
100%
Accessibility: NVDA, ColorOracle, Adobe Acrobat Accessibility Checker, PowerPoint Accessibility
95%
Slack, Smartsheets, Sublime, and Filezilla
100%
SEO and Google Analytics
70%
Figma
80%
Google Docs, and MS Office Suite: Powerpoint, Excel, Word
100%
Jira and JQL
100%
Visio
100%
MS Project
100%
MS Access, Oracle, and TOAD
80%
Atlassian Confluence and Sharepoint
95%
UNIX, Drupal 10, Tableau, SAS
50%
DITA, Oxygen XML Author 26
50%
Markdown, Git, and Github
50%

Notable Career Accomplishments

  • Built and deployed website for B1 Salon in Englewood, Colorado.

  • Co-created documentation and led project for Nintendo NES Advantage game controller repair.

  • Employed strong technical writing acumen and served as technical Subject Matter Expert (SME to conceptualize, build, and administer technical content library from ground up utilizing Atlassian Confluence software.

  • Project managed database changes and system modifications to accommodate new numbering format for flood insurance policy numbers.

  • Instrumental in composing project software and standardized technology best practice library to ensure uniform processes within the enterprise.

  • Composed Oracle PL/SQL stored procedure to profile data across Oracle environments.

  • Conceptualized and developed company’s inaugural data quality issues log and management processes in MS Project.

  • Instrumental in co-development of data profiling process, CIF data quality project plan.

  • Championed requirements analysis of StorageTek's pioneering CIF Macro Profiler and ensured compliance with Sarbanes-Oxley.

  • Methodically co-developed comprehensive instructional materials and co-instructed Data Flux class for end users.

Areas of Expertise

Business Analysis / Systems Analysis
95%
Content Management
90%
Technical Writing / UX Writing
95%
SQL / Databases / Data Warehouses / Data Marts
90%
Data Quality / Data Mapping
95%
Accessibility: WCAG / W3C / Section 508
80%
Requirements Gathering
95%
Research / Troubleshooting / Resolution
95%
UX Design
80%
Documentation / Reporting
95%
Business Rules / Process Improvement
95%
Conversationally fluent in Spanish and Portuguese
60%

Education & Professional Development

  • MBA
    • University of Colorado at Denver
  • MS Information Systems
    • University of Colorado at Denver
  • BA in Political Science
    • Colorado State University
  • Technical and Professional Writing Certificate
    • University of Colorado at Denver
  • Toast Masters
    • Competent Toast Master
    • Advanced Toast Master Bronze
    • Competent Leader

Credentials

  • Credential for Career and Technical Education
    • From the Colorado State Board for Community Colleges and Occupational Education
    • Credential Name: Information Technology
    • Level: Post Secondary
    • Type: Instructor Initial
    • 9/18/2024 - 9/17/2027